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FAQ

How long does shipping take?

Orders are processed within 1–2 business days and typically arrive within 1–3 business days after shipping. See our Shipping page for details.

Where do you ship to?

We currently ship exclusively within the Netherlands.

Can I return or exchange an item?

All sales are final. We don’t offer returns or exchanges, so please review sizing carefully before ordering. See our Refund Policy for full details.

How do I know what size to order?

Each product page lists the available sizes. If you’re unsure, feel free to message us at studio@fifthstate.co before ordering — we’re happy to help.

A product says it’s not available yet — what does that mean?

Some pieces are announced ahead of their release. You can leave your phone number on the product page and we’ll text you personally the moment it drops.

What payment methods do you accept?

We accept all major credit and debit cards along with other secure checkout options. See our Payments page for more.

How can I contact you?

Email us anytime at studio@fifthstate.co — we aim to respond within 1–2 business days.